Privacy Policy

Escalier MTL (“us,” “we,” “our”) operates the www.escaliermtl.ca website (the “Service”).

This page explains our policies on the collection, use, and disclosure of personal information when you use our Service and the choices you have regarding this information.

We use your information to provide and improve the Service. By using the Service, you consent to the collection and use of information as described in this policy.

If you have any questions or comments regarding this policy, please do not hesitate to contact our privacy officer:

Sylvie Lesiège
9700 Sherbrooke St. E
Montreal, QC H1L 6N8
Tel.: 514-352-3900
info@escaliermtl.ca

1. Definitions

Service

The Service is the www.escaliermtl.ca website operated by Escalier MTL.

Personal information

“Personal information” means information about a person that can be used to identify them, either alone or in conjunction with information that is currently or likely to be in our possession.

Usage data

Usage data is collected automatically and generated either by use of the Service, or by the Service’s own infrastructure (for instance, data on the amount of time a person spends on a page).

Cookies

Cookies are small files stored on your computer or mobile device.

Data collection and use

We collect several types of data for different purposes in order to provide and improve the Service.

‍2. Types of information we collect

‍Personal information

When you use our Service, we may ask you to provide certain personally identifiable information (“personal information”) so that we can contact or identify you. This personally identifiable information may include, but is not limited to:

Email address;
First and last name;
Phone number;
Address, city, province/state, postal/ZIP code;
Cookies and usage data.

‍Usage data

We may collect information about how you access and use the Service (“usage data”). Usage data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service you visit, the date and time of your visit, the time you spend on those pages, unique device identifiers, and other diagnostic data.

Tracking and cookie data

We use cookies and similar tracking technologies to track activity on our Service. We also store certain information.

Cookies are low-volume data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as pixels, tags, and scripts are also used to collect and track information and to improve and analyze our Service.

You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some aspects of our Service.

Examples of cookies we use:

Session cookies – we use session cookies to operate our Service.
Preference cookies – we use preference cookies to remember your preferences and settings.‍
Security cookies – we use security cookies for security reasons.

3. Data use

Escalier MTL uses the collected data for a variety of purposes, including, but not limited to:

– Providing and maintaining our Service;
– Informing you of changes to our Service;
– Enabling you to use the interactive features of our Service when you wish;
– Providing customer support;
– Collecting valuable data or analyses that allow us to improve our Service;
– Monitoring the use of our Service;
– Detecting, preventing, and solving technical issues;
– Transferring data.
Information about you, including your personal information, may be transferred from your region, province, country, or other territorial division to computers located in a place where data protection legislation differs from that of the territory in which you reside. It may also be stored on said computers.

If you reside outside Canada and choose to provide us with information, please be aware that we transfer data, including personal information, to Canada and process it there.

By accepting this privacy policy and then submitting the information, you consent to said transfer.

Escalier MTL will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this privacy policy. Your personal information will not be transferred to any organization or country unless adequate controls are in place, particularly regarding the security of your data and other personal information.

4. Data disclosure

Data disclosure to law enforcement agencies

In certain circumstances, Escalier MTL may be obliged to disclose your personal information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

Legal requirements

Escalier MTL may disclose your personal information if it believes in good faith that such a disclosure is necessary to:

Fulfill a legal obligation;
Protect and defend the rights or property of Escalier MTL;
Prevent or investigate possible wrongdoing on the Service;
Ensure the personal safety of Service users or the public;
Protect itself against civil liability.

5. Data security

The security of your data is important to us. While we endeavour to use commercially acceptable methods to protect your personal information, remember that no method of electronic storage or data transmission over the internet is 100% secure.

6. Service providers

We may call on third-party companies and individuals to support the operation of our Service (“service providers”), provide the Service on our behalf, provide services related to the Service, or help us analyze how our Service is used.

These third parties only have access to your personal information to perform these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.

We may also use third-party service providers to monitor and analyze the use of our Service.

7. Google Analytics

Google Analytics is a web analysis service offered by Google that tracks and reports on website traffic. Google uses the collected data to track and monitor the use of our Service. The data is shared with other Google services. Google may use the collected data to contextualize and personalize ads on its own advertising network.

You can opt out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visit activity.

For more information on Google’s privacy practices, please check Google’s privacy policy and terms: https://policies.google.com/privacy?hl=en

8. Links to other sites

Our Service may contain links to other sites that we do not operate. If you click on a third-party link, you will be redirected to that third-party site. We strongly recommend that you check the privacy policy of each site you visit.

We have no control over the content or privacy policies and practices of any third-party sites or services, and accept no responsibility for them.

9. Children’s privacy

Our Service is not intended for people under the age of 18 (“children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you know that your child has provided us with personal information, please contact us. If we learn that we have collected personal information from children without checking for parental consent, we will take steps to delete that information from our servers.

10. Changes to this privacy policy

We reserve the right to update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We recommend checking this privacy policy periodically for changes. Changes to this privacy policy take effect once posted on this page.

11. Storage of personal information

We only store your personal information for as long as necessary to fulfill the purpose for which it was collected. Personal information that is subject to a storage obligation will be deleted once the required storage period is over. Other personal information is deleted as soon as it is no longer required to fulfill the purpose for which it was collected or to assert, exercise, or defend rights. If necessary, it can be anonymized, meaning that it can no longer be used to identify a person directly or indirectly.

12. Right to access and correct your personal information

Under the law, a person may ask to access and correct information about them.

A person also has the following rights:

• The right to withdraw their consent to the disclosure or use of their collected personal information at any time
• The right to request that their personal information be deleted, destroyed, or removed in certain circumstances. There are certain exceptions that allow Escalier MTL to refuse a request to erase or destroy data, such as situations where personal information is required in connection with a claim or to comply with the law or with a contractual agreement between parties
• The right to ask for the processing of certain personal information to be suspended, for reasons such as establishing its accuracy or why it is being processed.